FAQ
Frequently asked questions
Audit
Can I see and edit sitelinks?
Go to Manage > Assets (extensions) for insights into the impact of ad extensions on your performance. This includes sitelinks, callouts, structured snippets, promotion, call, price, and app extensions.
Adalysis will also alert you to campaigns with missing, disapproved, or not fully approved assets.
To create and edit extensions, you'll need to use the Google Ads interface.
What's the time frame for audit analysis?
Adalysis updates the audit data daily, at around 4 am in the account's time zone.
Budgets
In budget groups, what does "future target" mean?
You can specify future target budgets at the budget group level from this screen. Adalysis will activate the specified target on the first day of the next month. For future targets at the account level, switch to Budgets > Manage.
How do I refresh my campaigns so I can update the budgets for new campaigns that have just gone live?
Under Manage > Campaigns, click Link missing campaigns to update your list.
Can I refresh an account to see the updated budgets in Adalysis?
We recommend making budget changes in Adalysis, rather than Google Ads. This is because the changes are then available immediately in both platforms. It isn't possible to refresh an account more than once a day, so if you start by updating Google Ads, the changes will appear in Adalysis the next day.
Data & data refresh
Where is the Last update button?
You can find the Last update button on the Manage screens for keywords, search terms and landing pages. All other data will refresh automatically at 4 am in the time zone of your PPC account.
Does Adalysis offer API access to users?
Adalysis API access (or an Adalysis API key) aren't currently available. However, we do connect to your Google and Microsoft Ads accounts via the platform APIs.
How can I sync my Bing Ads?
Please follow the instructions on linking Microsoft Ads accounts. If you have any further questions, please contact the support team via the bottom left menu in Adalysis.
Can I export data? How can I export CSVs? How can I download my performance history?
Yes. Look for this symbol on most Adalysis screens and download your data as CSV:
. You can also download your Performance Analyzer results as a PDF.
Where can I find the change log or change history?
Adalysis keeps a full change log for a variety of functions:
Account & billing
How can I delete my account?
You can cancel your subscription from Settings > Billing in the bottom-left menu. Your account will remain active until the end of the current billing cycle. Please note that we don't offer refunds for unused days. Free trial accounts will be cancelled automatically when the trial expires.
How can I set up alerts
Adalysis offers over 100 prebuilt audit alerts, which you can use straight away or customize for your account. You can also create your own custom alerts.
If it's performance alerts you're after, start by setting up a performance monitor. For pacing and spend alerts, you'll need to head to Budget > Manage.
To control your notifications and add a Slack channel, click Settings > Notifications.
How can I contact a human?
Our AI assistant doesn't feature a live chat, but you can contact the Support team at any time from the bottom-left menu (Support > Contact us).
How can I add users?
You can add new users to your Adalysis account under Settings > Team. See our Team members page for more details.
Where are the prices for different spend levels?
Please head over to the Pricing page on our website.
Can I add accounts attached to another email address?
Absolutely. For all customers apart from free trial users, you can combine the billing for multiple accounts regardless of how many email addresses there are.
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